Terms of service

Terms of Service

Effective Date: 3 may 2026

Welcome to sneakertreasure. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. You also agree that all information you provide is accurate, complete, and up to date.

2. Account Terms

If you create an account with sneakertreasure, you agree to:

  • Provide accurate, current, and complete information.
  • Keep your login credentials confidential.
  • Be responsible for all activities conducted through your account.
  • Notify us immediately of any unauthorized use of your account or security breach.
  • Update your account information whenever necessary to keep it accurate.

We reserve the right to suspend or terminate accounts that contain false information, violate these Terms, or are suspected of fraudulent or unlawful activity.

3. Pricing and Payment

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

You agree that:

  • Prices may change without prior notice.
  • Promotional offers are valid only for the specified period.
  • Payment must be completed before an order is processed unless Cash on Delivery (COD) is offered.
  • We reserve the right to cancel orders resulting from pricing errors, technical issues, or suspected fraudulent transactions.

Accepted payment methods will be displayed during checkout.

Applicable taxes and shipping charges, if any, will be shown before you complete your purchase.

4. Product Descriptions

We make every reasonable effort to ensure that product descriptions, specifications, pricing, and images are accurate.

However:

  • Product colors may vary depending on your screen settings.
  • Minor variations in size, color, or design may occur.
  • Packaging may differ from images shown.
  • We do not guarantee that every product description is completely free of typographical or technical errors.

If you receive a product that materially differs from its description, please contact us promptly.

5. Order Acceptance

Submitting an order constitutes an offer to purchase a product but does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.
  • Limit purchase quantities.
  • Cancel orders due to stock unavailability.
  • Cancel orders affected by pricing or technical errors.
  • Decline orders suspected of fraud or misuse.

If your order is cancelled after payment has been received, the applicable refund will be processed using the original payment method where possible.

6. Shipping and Delivery

We aim to dispatch orders within 2-3 working days after payment confirmation or order verification.

Estimated delivery times are provided for convenience and may vary due to:

  • Courier delays
  • Public holidays
  • Severe weather conditions
  • Remote delivery locations
  • Events beyond our reasonable control

Customers are responsible for providing complete and accurate shipping information. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Risk of loss and ownership of products passes to you upon delivery to the shipping address provided.

7. Returns and Refunds

Customer satisfaction is important to us.

Returns and refunds are subject to our Return and Refund Policy.

In general:

  • Return requests must be submitted within the applicable return period.
  • Items must be unused, unwashed, and in their original condition with tags and packaging unless they are defective.
  • Refunds are processed after inspection and approval of returned items.
  • Shipping charges are generally non-refundable unless the return is due to our error or a defective product.

Please refer to our separate Return and Refund Policy for detailed eligibility, procedures, and timelines.

8. Prohibited Uses

You agree not to use our website to:

  • Violate any applicable law or regulation.
  • Commit fraud or identity theft.
  • Upload viruses, malware, or harmful code.
  • Attempt unauthorized access to our systems or accounts.
  • Interfere with the security or operation of our website.
  • Copy, reproduce, distribute, or exploit website content without written permission.
  • Use automated tools to scrape or collect data from our website.
  • Engage in any activity that disrupts other users' experience.

Violation of these Terms may result in immediate suspension or termination of your access and may lead to legal action where appropriate.

9. Intellectual Property

All content available on the sneakertreasure website, including but not limited to:

  • Logos
  • Trademarks
  • Product images
  • Graphics
  • Text
  • Website design
  • Icons
  • Software and other materials

is owned by or licensed to sneakertreasure and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without our prior written permission.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

  • [STORE NAME] shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website or products.
  • We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, internet outages, government actions, labor disputes, or courier delays.
  • Our maximum liability for any claim relating to a product or order shall not exceed the amount paid by you for that specific order.

Nothing in these Terms excludes or limits liability where such limitation is prohibited under applicable law.

11. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any dispute, claim, or legal proceeding arising out of or relating to these Terms, your use of the website, or any purchase made through sneakertreasure shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

12. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time.

Any changes will become effective immediately upon publication on this page unless otherwise stated. Your continued use of our website following the publication of revised Terms constitutes your acceptance of those changes.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us using the following details:

Store Name: sneakertreasure

Email Address: sneakertreasure6@gmail.com

Business Address: 56 A/3 iqbal st usmania park sanda khurd lhr 

Phone Number:03004484384

Business Hours: 24 hours

We will make reasonable efforts to respond to your inquiries as promptly as possible.

14. Entire Agreement

These Terms of Service, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies published on our website, constitute the entire agreement between you and sneakertreasure regarding your use of our website and services and supersede any prior agreements or understandings relating to the same subject matter.