Shipping policy

Shipping Policy

Effective Date: 3 may 2026

At sneakertreasure, we are committed to delivering your orders safely and as quickly as possible. This Shipping Policy explains how we process, ship, and deliver your purchases. Please read it carefully before placing an order.

1. Order Processing Time

All orders are processed within 24 hours after your order has been confirmed and payment has been received (or verified for Cash on Delivery orders).

Please note:

  • Orders are processed during our regular business days only.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales, holidays, or promotional events, processing times may be longer than usual.

Once your order has been processed, it will be prepared for shipment.

2. Shipping Methods

We work with trusted courier partners to ensure reliable delivery throughout Pakistan.

Available shipping methods may include:

  • Standard Shipping
  • Express Shipping (where available)
  • Cash on Delivery (COD) (where available)

The available shipping options will be displayed during checkout based on your delivery location.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Major Cities: 4-6 days
  • Other Cities and Towns: 5-7 buisnessdays
  • Remote or Rural Areas: 6-8 buisness days

These delivery estimates begin after your order has been processed and dispatched.

Please note that delivery times are estimates only and are not guaranteed.

4. Shipping Costs

Shipping charges are calculated based on your selected shipping method, delivery location, and order value.

Examples include:

  • Standard Shipping: 200-300

Your final shipping cost will be displayed during checkout before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking information, where available.

You can use the provided tracking number to monitor the progress of your shipment through the courier's tracking system.

If you do not receive your tracking information within [X HOURS/DAYS] after dispatch, please contact our customer support team.

6. Delivery Issues and Delays

While we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

  • Public holidays
  • Severe weather conditions
  • Courier operational delays
  • High order volumes
  • Remote delivery locations
  • Government restrictions or unforeseen events

If your order is significantly delayed, we will make reasonable efforts to keep you informed and assist in resolving the issue.

7. Incorrect Shipping Information

Please ensure that your shipping address, phone number, and other delivery details are accurate before placing your order.

We are not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Additional shipping charges may apply if an order needs to be re-shipped due to incorrect address details.

8. Failed Delivery Attempts

If delivery cannot be completed because:

  • The recipient is unavailable,
  • The shipping address is incorrect,
  • The package is refused, or
  • Delivery cannot be completed after multiple attempts,

the package may be returned to us.

In such cases, additional shipping charges may apply before the order can be shipped again.

9. Damaged or Missing Packages

If your package arrives damaged or appears to have been tampered with:

  • Inspect the package before accepting delivery whenever possible.
  • Contact us within 24hours of receiving your order.
  • Provide your order number along with photographs of the package and damaged items to help us investigate.

If your package is lost in transit, please contact us, and we will work with the courier to resolve the matter as quickly as possible.

10. International Shipping

At this time, sneakertreasure does offer international shipping.

If international shipping becomes available in the future, applicable shipping charges, customs duties, taxes, and delivery estimates will be provided during checkout.

11. Contact Us

If you have any questions regarding shipping, delivery, or your order status, please contact us:

Store Name: sneakertreasure

Email Address: sneakertreasure6@gmail.com

Business Address: 56 A/3 iqbal st usmania park sanda khurd lhr

Phone Number: 03004484384

Business Hours: 24 hours

Our customer support team will be happy to assist you and will respond as promptly as possible.